Returns & Exchanges
At Luggageworks, we want you to travel with confidence. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to avoid damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement item will be shipped within 5-7 business days.
